Program Support Specialist (Student Counselor)
Company: Rutgers University
Location: Newark
Posted on: April 1, 2026
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Job Description:
Posting Summary Rutgers School of Health Professions ( SHP ) is
seeking a Program Support Specialist (Student Counselor) to work in
the Dean’s Office-Administration, Office of Enrollment Management.
Under the supervision of the Director of Student Success and EOF
the Program Support Specialist will support the Office of
Enrollment Management/Academic Success by providing academic,
financial, and career advisement; along with personal counseling to
students. The Program Support Specialist will assist in the
development, coordination, and conducting of personal/career/and
academic seminars and evaluates the delivery of seminars and
services to students in addition to other duties as assigned within
the Office of Enrollment Management. Essential Duties and
Responsibilities include the following: Assists the Office of
Enrollment Management with various data collection and reporting
with respect to the recruitment and retention of students. Will
provide academic, career, financial, and personal counseling on an
individual & group basis to students through individual counseling
sessions or group sessions. Responsible for monitoring the academic
progress of students through the use of monthly progress reports.
Meets with students and provides feedback regarding academic
performance and will document each counseling sessions. Responsible
for maintaining student files and documents summary of counseling
contacts on Counseling Contact forms. Sends counseling contact
information to Staff Assistant for log completion of statistical
reports. Will conduct weekly and monthly outreach activities to
students that fall below a 3.0 grade point average, are not meeting
academic action plan participation requirements, and any student
who is in violation of the University’s Code of Conduct policies.
Tutor referrals and reports to Assistant Directors requests.
Assists in recruiting and in the supervision of tutors and
coordinates group and individual tutoring sessions. Will assess
tutor regularly regarding student assistance and follow-up with
students who tutor may deem as academically under-performing. Makes
students aware of all required deadlines including: FAFSA deadlines
and other financial aid requirements, registration, and graduation
deadlines. Assists in providing information to students on
financial aid matters including state and federal grants, financial
aid, scholarships and loan programs. Assists in the coordination of
all aspects of student success activities. Identify workshop topics
and facilitators. Will assist in the coordination of topics to be
presented during professional development workshops for student
each month. Assists in the design and continuous updating of
information in the Student Success webpage and CANVAS Shells.
Overview New Jersey’s academic health center, Rutgers Biomedical
and Health Sciences ( RBHS ) takes an integrated approach to
educating students, providing clinical care, and conducting
research, all with the goal of improving human health. Aligned with
Rutgers University–New Brunswick and collaborating universitywide,
RBHS includes eight schools, a behavioral health network, and five
centers and institutes that focus on cancer treatment and research,
neuroscience, advanced biotechnology and medicine, environmental
and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with
unparalleled experience who advance medical innovation and provide
patient care informed by the latest research findings. We offer an
outstanding education in medicine, dentistry, pharmacy, public
health, nursing, biomedical research, and the full spectrum of
allied health careers. Our clinical and academic facilities are
located throughout the state—at Rutgers University–New Brunswick,
including Piscataway; and at locations in Newark, Scotch Plains,
Somerset, Stratford, and other locations. Clinical partners include
Robert Wood Johnson University Hospital in New Brunswick, Newark’s
University Hospital in Newark, and other affiliates. Through this
community of healers, scientists, and scholars, Rutgers is equipped
as never before to transform lives. Preferred Qualifications
Experience working with disadvantaged students, student
recruitment, and financial aid are desirable. Five (5) years of
administrative experience preferred.
Keywords: Rutgers University, Brick , Program Support Specialist (Student Counselor), Administration, Clerical , Newark, New Jersey
