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Geek Squad Autotech Service Writer

Company: Best Buy
Location: Brick
Posted on: October 15, 2020

Job Description:

Our Autotech Service Writer will provide friendly, fast, and accurate processing of client transactions in the Mobile Installation Bay. The Autotech Service Writer develops strong relationships with clients by becoming a trusted advisor, partner and helper to make technology more functional in their lives. The Writer also, utilizes all relevant tools to drive profitable growth, exceed department /individual goals while resolving client issues. Key accountabilities: Engages clients using Best Buy Selling Skills while providing fast and friendly processing of all transaction types per SOP. Builds rapport with clients and answers questions about estimates/invoices and installation completion timeframes, provides client demonstrations. Check In/Out Client vehicles for service. Answering phone calls, scheduling appointments, staging of products for Autotechs and other duties as assigned. Basic Qualifications: Prior experience in a team environment requiring clear, professional and effective communication Prior experience with prioritizing multiple tasks in a team environment Preferred Qualifications High School Diploma or equivalent 3 months experience in retail or customer service

Keywords: Best Buy, Brick , Geek Squad Autotech Service Writer, Advertising , Brick, New Jersey

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