Executive Director, Client Partnerships

Company: MedComms Experts GmbH
Location: New York
Posted on: June 2, 2025

Job Description:

We are a fast-growing medical communications agency with offices in Zurich, Switzerland and New York, NY. Our team of experienced medical communications professionals help our clients in the pharmaceutical and biotech industry devise and implement transformative medical communications solutions that engage, inspire, and educate. We do this by bringing together a unique mix of knowledgeable, experienced and intuitive medical strategists, medical writers, designers, illustrators, and marketers. Visit our for more information about our company.We want to expand our dynamic team with a Executive Director, Client Partnerships.By offering direct client engagement, we provide an accelerated career path that rewards innovative thinking, individuality, and a hunger for learning and teaching. We offer a dynamic and international working environment with many opportunities for career development, a competitive salary, and an attractive benefits package, including a flexible work-from-anywhere policy and up to 30 days PTO.Responsibilities

• Principal focus on growing existing clients against stated growth targets;
• Works with CEO to implement effective incentive plans for Client Partnerships team
• Performs regular strategic business reviews with key clients;
• Mentors and develops Managers, Client Partnerships in best practices to engage clients and grow accounts;
• Provides strategic insight as a senior member of the MCE team;
• Collaborates with Client Partnerships team around new growth opportunities that align with client needs and our capabilities;
• Oversees the development, implementation and presentation of Strategic Key Account Plans by Client Partnerships team;
• Oversees department activities to ensure delivery of innovative MedComms solutions to our clients;
• Meets or exceeds revenue and profitability targets; including monthly achievement of the department's KPIs;
• Collaborates with team to develop a strategic plan for department performance, training, and talent development;
• Manages departmental budget and identifies areas of efficiency and of concern;
• Reinforces behaviors that are aligned with our core values.Time Allocation
  • Business development with existing clients (80%)
  • Personnel management and administrative responsibilities (15%)
  • Miscellaneous responsibilities as contributing member of Management Team (5%)Qualifications
    • Minimum 8 years of work experience in a Medical Communications agency required (client facing)
    • Excellent understanding of Medical Communications deliverables for Medical Affairs clients
    • Accurate and detail-oriented working style with a high degree of integrity, tact and confidentiality
    • Willing to travel to client meetings and medical congresses
    • Proficiency with Apple Devices and G-Suite Office Tools, preferredApply NowWe are looking for intellectually voracious individuals with a passion for improving patients' lives through transformative medical communications and education. If you are infinitely curious about medical science and demonstrate a relentless determination to make the complex simple we want to hear from you!MedComms Experts is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, veteran status, or any other characteristic protected by law.
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