BrickRecruiter Since 2001
the smart solution for Brick jobs

Branch Sales & Service RRT (MLO) Floating Teller/Personal Banker

Company: PNC Financial Services Group
Location: Brick
Posted on: November 21, 2019

Job Description:

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Bricktown, NJ, to support multiple branches in PNC's Ocean Retail Market.

Job Profile


  • Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


      • To learn more about this and other opportunities on our team.Watch this video.


        CompetenciesBanking Products Knowledge of and ability to provide products and services available through the retail banking branch.

        Digital Awareness Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

        Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

        Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

        Matrix Management Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

        Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

        Prospecting. Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

        Retail Lending Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

        Selling. Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

        Understanding Customer Needs Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

        Work Experience

        Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

        Education

        No Degree

        Disability Accommodations Statement

        The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

        The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

        Equal Employment Opportunity (EEO)

        PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Keywords: PNC Financial Services Group, Brick , Branch Sales & Service RRT (MLO) Floating Teller/Personal Banker, Healthcare , Brick, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Healthcare Jobs


Byram Healthcare Verification Supervisor
Description: Job Description POSITION SUMMARY Supervises efficient work procedures, recommendations for on-going process improvement, and coordinates programs to meet billing and collections goals to maximize company (more...)
Company: Owens & Minor
Location: White Plains
Posted on: 12/15/2019

RN Travel Nurse Emergency Department (ED/ER)
Description: Nationwide Travel Nurse Jobs - Emergency Department RN Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for qualified (more...)
Company: HCEN
Location: White Plains
Posted on: 12/15/2019

Travel Nurse RN - Dialysis - $1,283 per week
Description: NurseFly Travel Nursing with trustaff is seeking a dialysis travel nurse for a travel nursing job in Hicksville, New York: br - Specialty: Dialysis br - Discipline: RN br - Start Date: ASAP br (more...)
Company: NurseFly Travel Nursing
Location: Hicksville
Posted on: 12/15/2019


Junior Associate - Defense Medical Malpractice - $80,000 +
Description: Junior Associate - Defense Medical Malpractice - 80,000 Immediate Hire - White Plains Law Firm DESCRIPTION: One of New York's leading litigation defense firms
Company: Robert Hadley Associates
Location: White Plains
Posted on: 12/15/2019

CVICU Cardiac Intensive Care Travel Nurse RN
Description: Nationwide Travel Nurse Jobs - Cardiac Intensive Care Unit RN Are you looking for a new nursing job Would you like to spend the season somewhere you've never been Hospitals nationwide are looking for (more...)
Company: HealthCare Travelers
Location: Hicksville
Posted on: 12/15/2019

Travel Nurse RN - Clinical - $1,887 per week
Description: NurseFly Travel Nursing with Advantis Medical is seeking a clinical travel nurse for a travel nursing job in White Plains, New York: br br br ul br li Specialty: Clinical br li Discipline:
Company: NurseFly Travel Nursing
Location: White Plains
Posted on: 12/15/2019

Travel Nurse RN - Progressive Care Unit - $1,841 per week
Description: NurseFly Travel Nursing with LRS Healthcare is seeking a progressive care unit travel nurse for a travel nursing job in White Plains, New York: br br br ul br li Specialty: Progressive Care (more...)
Company: NurseFly
Location: White Plains
Posted on: 12/15/2019

Travel Nurse RN - ED - Emergency Department - $2,049 per week
Description: NurseFly Travel Nursing with Advantis Medical is seeking a ed - emergency department travel nurse for a travel nursing job in White Plains, New York: br br br ul br li Specialty: ED - Emergency (more...)
Company: NurseFly Travel Nursing
Location: White Plains
Posted on: 12/15/2019

Travel Nurse RN - Maternal - Newborn - $1,987 per week
Description: NurseFly Travel Nursing with Advantis Medical is seeking a maternal - newborn travel nurse for a travel nursing job in White Plains, New York: br - Specialty: Maternal - Newborn br - Discipline: RN (more...)
Company: NurseFly Travel Nursing
Location: White Plains
Posted on: 12/15/2019

Physical Therapist Travel needed ASAP
Description: Of all the Healthcare Professional specialties we offer, Physical Therapist are one of the specialties that have the most difference between staffing agencies in job / travel assignment locations and (more...)
Company: HCEN
Location: White Plains
Posted on: 12/15/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Brick RSS job feeds