Shift Supervisor

Company: Popeyes Louisiana Kitchen
Location: Shrewsbury
Posted on: February 23, 2021

Job Description:

The Hourly Shift Supervisor is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The shift supervisor supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The shift coordinator helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.--Essential Duties and ResponsibilitiesLeading the Business

• Maintains inventory by performing Daily and Weekly inventory inspections
• Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTs
• Track and record wasteCreate Memorable Experiences
  • Conduct table visits
  • Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings
  • Fix bottlenecks, call chicken drops, and monitor speed of service
  • ENSURE product quality and all standards are on the shiftCreating Leaders
    • Coaches, trains, and develops team members around processes and procedures at each station including LTOs
    • Actively participates in team huddles offering ideas that will help the team and restaurant
    • Ensures brand standards are met
    • Positioning team members on a shift and consistently thanking the teamLeading Store Operations
      • Be a role model for Team Members by working hard to implement shift plan and drive operational results
      • Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
      • Motivates Team Members during shift on each of the workstations
      • Reviews restaurant results to identify successes and areas for improvement
      • Ensures that restaurant upholds operational and brand standards
      • *May be needed to perform duties of TM or AM when necessaryQualification and Skills
        • Must be at least eighteen (18) years of age
        • High School Diploma or GED required
        • Available to work evenings, weekends and holidays
        • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurantPhysical Demands
          • Must be able to lift up to 50 pounds of force frequently to move objects
          • Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds
          • Consistently handles product preparation
          • Ability to kneel to utilize proper lifting procedures and to open safe
          • Consistently lifts for product preparation, stocking and inventoryRequired qualifications:
            • 18 years or older

Keywords: Popeyes Louisiana Kitchen, Brick , Shift Supervisor, Hospitality & Tourism , Shrewsbury, New Jersey