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Customer Service Representative II- West Long Branch, NJ ( 40hrs w/wknds)

Company: TD Bank
Location: West Long Branch
Posted on: September 20, 2022

Job Description:

Job Description :The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers. Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store Conducts needs-based conversations and offers financial solutions to meet our Customers' needs Makes quality referrals to appropriate partners Responsible for meeting individual performance metrics Responsible for making sound decisions and timely problem resolution Proactively reaches out to Customers to deepen relationships through needs-based conversations Performs a broad range of tasks of varying complexity and scope Participates in opening and closing Store procedures Opens accounts and related services Originates loan applications, prepares documents and conducts loan closingsJob Requirements : High School diploma or GED 1+ years of related experience required Superior Customer Service skills Teller experience (Preferred) Strong organizational skills to handle multiple tasks in a fast-paced environment Excellent communication skills with ability to be concise, clear and consistent Demonstrated ability to schedule and prioritize work Demonstrated ability to work independently and within deadlines Sound judgment in decision making and problem solving Proficient in Microsoft Office Notary License (Preferred)Job Type: Full-timePay: From $20.00 per hourSchedule: 8 hour shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus pay Signing bonusExperience: Banking: 2 years (Required) Cash handling: 2 years (Required) Sales: 2 years (Required)Work Location: One location

Keywords: TD Bank, Brick , Customer Service Representative II- West Long Branch, NJ ( 40hrs w/wknds), Hospitality & Tourism , West Long Branch, New Jersey

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