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Patient Experience Coordinator

Company: RWJ Barnabas
Location: Toms River
Posted on: May 3, 2021

Job Description:

Community Medical Center, an affiliate of RWJBarnabas Health System, is a 592-bed, fully accredited acute care hospital offering area residents world-class medical treatment with the comforts of hometown care. Opened in 1961, CMC has evolved as one of Ocean County s largest and most active health care facility caring for over 24,200 inpatients, 142,500 outpatients and 81,400 emergency department patients each year. Community Medical Center is dedicated to advancing the quality of life and health of our community while delivering compassionate care for our patients. Our core values include Compassion, Quality, Accountability, Integrity, Diversity and Teamwork.

The Patient Experience Coordinator: Provides administrative, customer service support to Patient Experience/Organizational Development Coaches and Community Medical Center Leaders. The Coordinator will be responsible for assisting the coaches with coordinating coaching session, leadership development programs, needs assessment, analytical assessments, process improvement projects and daily operations. The Coordinator contributes to the accomplishments of the Patient Experience Coaches. They will assist with creating a culture that proactively focuses on customer service to serve our patients their family members and the community.

Key Skills

  • Ability to coordinate multiple projects and meet the needs of multiple coaches and leaders.
  • Organizational skills.
  • Analytical skills and administration skills
  • Listening, Empathizing, Interpersonal skills, Confidentiality and Emotional Intelligence to work with all levels of the organization to assist with the execute of programs and projects.

Requirements: Bachelor s Degree preferred in a related field and/or hospital environment.

This position offers a competitive salary as well as a comprehensive benefits package. Apply now and join this prestigious organization.

EOE

Keywords: RWJ Barnabas, Brick , Patient Experience Coordinator, Other , Toms River, New Jersey

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