Customer Service Supervisor
Company: Burlington Coat Factory Corporation
Location: Brick
Posted on: June 7, 2021
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Job Description:
LOCATION 80 Brick Plaza Brick NJ US 08723 Overview If you want an exciting job with one of the largest off-price
retail stores in the nation, join the Burlington Stores, Inc. team
as a Customer Service Supervisor! Are you a proven leader who
understands the value of building strong teams and partnerships to
drive results? Can you coach a diverse team of associates on how to
deliver exceptional customer service, while providing regular
feedback in the moment to consistently shape behaviors? Can you
create a positive environment for customers and associates that
emphasizes respect and professionalism? If so, this may be the
right role for you! Customer Service Supervisors are customer support specialists
who lead the customer service team in providing all Burlington
customers with an exceptional, friendly, and professional customer
service experience at all times. You'll lead by example and provide
feedback to team members on a regular basis to reinforce customer
service best practices. Customer Service Supervisors understand
that great customer care is paramount in maintaining a satisfied,
loyal customer-base which is critical to driving sales for the
company. Responsibilities: Direct cashier coverage and customer flow at the front of lines
to ensure efficient service Assist management team in communicating promotions and company
updates Monitor and validate returns, exchanges, check authorizations,
voids, and other transactions Support training for associates in the areas of customer service
and company standards, policies and procedures Candidates must be able to work a flexible schedule; including
nights, weekends and holidays as required. If you are excited to deliver great values to customers every day; take a sense of pride and ownership in helping drive positive
results for a team; are committed to treating colleagues and customers with
respect; believe in the power of diversity and inclusion; want to participate in initiatives that positively impact the
world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an
associate discount. Burlington's benefits package includes medical,
dental and vision coverage including life and disability insurance.
Full time associates are also eligible for paid time off, paid
holidays and a 401(k) plan. We are a rapidly growing brand, and provide a variety of
training and development opportunities so our associates can grow
with us. Our store teams work hard and have fun together!
Burlington associates make a difference in the lives of customers,
colleagues, and the communities where we live and work every day.
Burlington Stores, Inc. is an equal opportunity employer committed
to workplace diversity. Location US-NJ-Brick Today's Date 5/5/2021 Posting Number 2021-148794 Address 80 Brick Plaza Shopping Center Space 26 Zip Code 08723 Position Type Regular Full-Time Career Site Category Store Associate Position Category Store Supervisor Evergreen Yes
Keywords: Burlington Coat Factory Corporation, Brick , Customer Service Supervisor, Other , Brick, New Jersey
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