Access Service Rep Pd
Company: Hackensack University Medical Center
Location: Red Bank
Posted on: June 8, 2021
How have you impacted someone's life today? At Hackensack
Meridian Health our access service teams are focused on improving
the patient and guest experience by providing the highest levels of
patient focus, guidance and process excellence each and every day.
You will be working with our patients and their families to create
and maintain accurate electronic records while assisting them in
navigating and interpreting financial and insurance information
along the way. This role will allow you to apply your skills and
competencies while building your career within New Jersey's premier
The Access Service Representative is responsible for providing
assistance and guidance to patients/customers in need of general
- S/he provides clerical and telephone support to the department
and performs computer input of records.
- S/he assists customers in interpreting financial/insurance data
and in the completion of appropriate forms and/or paperwork
- High School diploma or equivalent is required.
- Some college and/or medical terminology education is strongly
- Previous experience within health-care registration and/or
scheduling is preferred.
- Strong computer skills and the ability to navigate multiple
systems simultaneously with complete accuracy of data entries are
- Proficiency with MS Office (Word, Excel, Outlook) is
- Proficiency with insurance eligibility/authorization systems is
- The ability to learn quickly and adapt to changing patient
needs, a strong sense of accountability for improving the lives of
our patients, their families and their caregivers, an acute
attention to detail, an exceptional focus on teamwork, and the
ability and passion to deliver the highest quality of service based
on a strong sense of patient focus are all required.
- Must be able to maneuver bedside mobile workstation.
- Must be able to stand for long periods of time.
Keywords: Hackensack University Medical Center, Brick , Access Service Rep Pd, Other , Red Bank, New Jersey
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