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Head of Product Management, Group Benefits

Company: Guardian Life
Location: Holmdel
Posted on: June 8, 2021

Job Description:

Position Summary

The Head of Product Management, Group Benefits, will lead the oversight and optimization of Guardian Group Benefits' product portfolio. As the leader of the Product Management organization, the leader will oversee all aspects of Guardian's dental, disability, leave management, life, and supplemental health products. In alignment with the overarching Group Benefits strategy this individual will develop and execute product strategies to drive market-leading growth and deliver value to our customers and stakeholders.

The Product Management Leader will lead an organization that partners closely with strategy, sales, account management, finance, underwriting, claims, technology, and operations to construct resonant and differentiated end-to-end product value propositions, deliver strong economic value, and ensure effective operational delivery.

Candidate Responsibilities

This proven leader will oversee all aspects of Guardian Group Benefits dental, disability, absence management, life, and supplemental health portfolio of products.

Further responsibilities include:

  • Engage with strategy and distribution to understand consumer and market needs and deliver differentiated product value propositions, offerings, and capabilities that will fuel growth and execute on the "go to market" strategy.
  • Partner with finance, pricing, and underwriting to ensure products deliver strong economic value to both Guardian and its customers. He/she will confirm financial management processes are in place and play a key role in developing pricing strategies that insure competitive pricing in the marketplace.
  • Work closely with technology and operations to define capabilities and processes required to effectively execute and deliver the products and associated services to partners, stakeholders, and customers.
  • Deliver training and coaching to sales and account management teams, and assist in defining the business case, sales playbook, and Go-To-Market strategy.
  • Articulate how our products, value propositions, and capabilities manifest themselves and are delivered to each of Guardian's customer segments to ensure the optimal balance of growth, operational efficiency, and profitability.
  • Conduct detailed market opportunity assessments which includes providing actionable market and competitive analysis to develop comprehensive strategies and operating plans to profitably grow Group Benefits, including primary ownership of the Group Benefits product roadmap.
  • Bring external insights into the organization for the purpose of understanding consumer evolving needs and marketplace trends; and leveraging data and analytics to convert those insights into tangible opportunities for both Guardian and our customers.
  • Provide thought leadership regarding product performance and recommend enhancements to existing offerings, staying ahead of the market.
  • Effectively lead the Product Management organization; attract, retain, and develop top talent; instill a bias for action and urgency, and establish a high-performance and customer-centric culture that positively contributes to the overall Group Benefits organization

Reporting Relationships

This position reports to the Chief Strategy & Development Officer of Guardian Group Benefits.

Functional Skills

This individual will be an experienced Product Management Leader with 10 years of broad insurance experience. This strategic senior leader will be execution oriented with a deep understanding of group benefits products and the market.

  • Highly analytical, with strong critical thinking skills
  • Strong financial acumen
  • Strategic thought leader; forward and innovative thinker
  • A four-year degree in marketing, business, or related field
  • Detail-oriented with strong organizational skills; ability to manage and execute simultaneous projects and tasks.
  • Self-motivated with a high level of initiative; ability to organize and prioritize time constraints and manages shifting priorities.
  • Comfortable working both independently and with a team
  • A strong aptitude for conceptualizing, communicating, and selling new concepts with an ability to convey new product information to a broad audience with differing needs.
  • Proven ability to influence across a diverse group of stakeholders
  • Excellent interpersonal, communication and relationship building skills, the ability to interact and influence cross functionally, build relationships, and drive change
  • Advanced oral and written communication skills
  • Demonstrated record of partnering with teams across an organization and influencing to motivate others around a concept.
  • Effective presentation skills to small and large groups
  • Exhibits exemplary ethics and is capable of creating and maintaining a high-morale environment

Leadership Behaviors:

  • Builds commitment to achieve goals and deliverables
  • Inspires others around a common vision
  • Builds team to make sure the very best people are in place
  • Strategically aligns processes and resources to future goals and objectives
  • Communicates the business need for change

Travel

  • 20% Travel

About Guardian

Guardian has been helping people protect their futures and secure their lives for 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. We help people and their families pursue financial security and well-being in life, health, and wealth. We help companies take care of their employees. And we help people recover and thrive after unexpected loss.

From our founding in 1860, when a community of immigrants joined together to insure and protect their businesses and families, doing the right thing for our policyholders and customers has guided everything we do. Our dedication to customers has helped us remain one of the most highly rated in client satisfaction and

financial strength. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com.

Copyright 2021 The Guardian Life Insurance Company of America, New York, NY

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Keywords: Guardian Life, Brick , Head of Product Management, Group Benefits, Other , Holmdel, New Jersey

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