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Coffee Shop Supervisor, Wave Resort - Long Branch NJ

Company: PM Hotel Group
Location: Long Branch
Posted on: June 8, 2021

Job Description:

Coffee Shop Supervisor responsibilities include supporting the scheduling shifts for baristas and cashiers, monitoring daily expenses and revenues and ordering supplies as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening and/or closing hours, including weekends and holidays.


  • Manage day-to-day operations of the coffee shop
  • Support hiring and onboarding of new baristas and cashiers
  • Train employees on drinks preparation and proper use of coffee equipment per starbucks standard
  • Support the coordination with vendors and ordering supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
  • Maintain updated records of daily, weekly and monthly revenues and expenses
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
  • Ensure all cafe areas are clean and tidy
  • Nurture friendly relationships with customers to increase loyalty and boost our reputation

Where You've Been:

We're looking for someone with at least 2 years of experience in a coffee shop. Most importantly, you're someone who can remain calm under pressure all while communicating and coordinating associates in a positive and professional manner.

When You're Here:

This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and working on slippery floors. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Keywords: PM Hotel Group, Brick , Coffee Shop Supervisor, Wave Resort - Long Branch NJ, Other , Long Branch, New Jersey

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