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Remote Help Desk Specialist

Company: VirtualVocations
Location: Toms River
Posted on: September 21, 2022

Job Description:

A global provider of consulting services to the public sector and commercial markets is searching for a person to fill their position for a Remopte Help Desk Specialist.

Core Responsibilities of this position include:
Providing phone, email, web, and in-person support to users
Serving as the first point of contact for troubleshooting hardware/software, computer systems, and printer problems
Resetting passwords, assigning problems via email to corresponding team, entering service change requests via SNOW/AWS
Required Skills:

High School or GED
2 years of experience
8 years of additional relevant experience may be substituted for education
U.S. Citizen or Green card
Successfully pass a Federal Background Investigation

Keywords: VirtualVocations, Brick , Remote Help Desk Specialist, Other , Toms River, New Jersey

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