Program Assistant I - Eligibility/Fiscal

Company: The Children's Home Society of New Jersey - Toms R
Location: Toms River
Posted on: January 21, 2023

Job Description:

The Program Assistant I is responsible to assist with bilingual clients found eligible for the child care subsidy-New Jersey Cares For Kids.Schedule: 35 Hours Per WeekHourly Rate: $18.00+ Responsible for any technical assistance needed for new families+ Review of eligibility, family's child care needs are part of tasks required with this caseload+ Follow contract driven customer service techniques so that parents and providers are given appropriate technical assistance+ Write and send preliminary and final agreements for families+ Enter child care agreements onto CARES+ Creation of subsequent attendance logs to be mailed to child care provider+ complete maintenance of cases managed on the NJCK system+ Assimilation of the regulations and procedures under which these programs operate+ Assess program eligibility for any subsidy case including the Kinship program, basic math skills needed+ Responsible for learning state software (CARES; EPPIC)+ Update client addresses in CARES and NDS for accuracy purposes+ Utilize Work Life Systems (WLS) for client information, technical assistance entries and general case documentation+ Accurately track and act on all paperwork due dates+ Process of re-determinations and issuance of termination notices as necessary+ Manage child care problems and/or complaints about/from providers+ Communicate effectively with parents and providers regarding program regulations+ Communicate effectively with providers regarding program regulations/payment issues+ Conduct payment analyses to resolve payment discrepancies+ Advise providers about payments made as needed+ Review periods of service with providers so paper attendance logs can be created for payment purposes+ Show due diligence to prevent duplication in the issuance of vouchers to providers for payment purposes+ Distribute all pertinent information to providers about discrepancies (i.e.: denial or issuance of attendance log)+ Enter adjustments in EPPIC (E-child care software)Secondary Responsibility:+ Receptionist duties as necessary when the reception area is unmanned High School Diploma Required/Associates Degree PreferredTwo to three years proven experience working in a professional office environment.External Company Name: Children's Home Society External Company URL: www.chsofnj.org/? Street: 1433 Hooper Avenue

Keywords: The Children's Home Society of New Jersey - Toms R, Brick , Program Assistant I - Eligibility/Fiscal, Other , Toms River, New Jersey