Support Technician
Company: Useready
Location: Avon By The Sea
Posted on: February 21, 2021
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Job Description:
About USEReady * Ranked #113 in Inc. 5000* Red Herring Top 100
North America Winner* Tableau Gold Partner for 5 consecutive years*
Tableau Services Partner of the Year 2015, 2017, 2019, 2020*
Informatica Parther* Received award for best marketing partner with
Tableau* Tableau Services & Training and Alliance partner nominee
of the year 2016* Alteryx, Collibra, Snowflake, AWS & Micros
USEReady seeks a Support Technician in Neptune, NJ. This role
provides a competitive salary and benefits. The ideal candidate
will play a key role in providing front line support for our
internal customers and is responsible for the installation and
troubleshooting of computer hardware and software within a LAN
environment as well as analysis and planning of ongoing and future
needs. Provide Level I and Level II support for end user equipment
and software, file servers, networking, peripherals, and VOIP
phones for both local and remote sites. Responsibilities include
remote and desktop support requests, end user training, mobile
device support and troubleshooting, monitoring, resolving and
reporting/escalation of issues. Work closely with the engineering
team to identify and recommend opportunities for improvement based
on their front-line experience. Additionally, participate as a
technical resource needed on both large and small projects. Play a
key role in educating and ensuring end users follow appropriate
security precautions and maintain and follow standards in
accordance with HIPAA and HITECH compliance requirements. Key
Responsibilities:
Keywords: Useready, Brick , Support Technician, Professions , Avon By The Sea, New Jersey
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