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Sr. Consultant

Company: iCIMS
Location: Holmdel
Posted on: November 19, 2021

Job Description:

The Sr. Consultant (Implementation Manager) will be responsible for implementing iCIMS talent management products in customer facing engagements. They support and facilitate conversations to define business processes, manage implementation meetings, train users, facilitate change management within the customer organizations and provide technical implementation consulting and project management. He or she will develop and manage the tactical plan for implementation of iCIMS products and deliver on configuration efforts. The Sr. Consultant handles projects of Medium to High complexity. The Sr. Consultant will report to the Sr. Manager, Professional Services.

  • Handles implementations of the largest scope and scale
  • Carries out implementation projects from beginning to end stages for high profile Enterprise customers
  • Leverages iCIMS software in the most efficient of ways in order to best teach and support customers
  • Completes on-site consultations and optimization strategies, supports roll-outs,
  • Performs complex data migrations, and advanced CSV imports/exports (HRIS, Background, and Assessment)
  • Understands the fundamentals, processes and terminology of corporate recruiting environments, as well as a strong understanding of ASP systems and the benefits impact such systems introduce to new iCIMS customers
  • Mentoring of recently hired Implementation Managers
  • Supports customer during initial "live" period and transition to the Account Management and Support organizations
  • Take significant responsibility for the overall success of the project and satisfaction of the customer
  • Serve as an iCIMS software expertProvide and support project management efforts to complete projects on time and within budget
  • Manage several implementations of various sizes and complexities simultaneously
  • Consistently ensure business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies
    • At least 5 years of related experience in Project Management, TA/HR space
    • Ability to prioritize competing deliverables to meet deadlines, manage time and work in a fast paced, changing environment
    • Proven success in leading high performance teams, achieving results through others, and being a strong team player
    • Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively - to a variety of persona types
    • A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions
    • Customer success orientation with ability to work with customers to research business processes, diagnose and resolve on-demand (web-based) software issues
    • Advanced understanding of and ability to explain system-to-system integrations
    • Strategic analysis/creative problem solving and business judgment are required
    • Demonstrated ability to influence cross-functional partners and upper management to impact decision-making--

Keywords: iCIMS, Brick , Sr. Consultant, Professions , Holmdel, New Jersey

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