Markets Operations AVP Business Analyst
Posted on: November 24, 2022
The Markets Operations Business Intelligence & Process
Re-Engineering Team drives transformational change within
Operations' processes and functions through the combination of data
analysis and optimum process design.
We partner closely with our Operations teams to design and deliver
Target Operating Models through automation, leveraging both Low
Code Solutions and Core Technology platforms.
Our goal is to deliver best in class re-engineering solutions to
enable our Operations professionals to excel with client service
excellence, robust risk management and continuous improvement.
- Utilize business intelligence tools and internal data to
identify high value automation and process improvement
- Partner closely with Product Owners and end-users to define
product roadmaps and ensure continuous improvement in
- Partner with Market Ops Teams to compile quantifiable business
cases with tangible measures of success to drive project
prioritization / sponsorship
- Leverage knowledge of internal low code and core technology
applications to suggest optimal automation solution. Partner with
Ops and Dev Team to collate user requirements and translate into
development. Ensure high standards by defining clear acceptance
criteria and UAT plan.
- Contribute to driving an innovative and continuous improvement
culture within Market Ops. Qualifications/Must Have Skills:
- Experience working with business intelligence tools
(data/process mining, visualizations & dashboards, data modelling
etc) and applying analysis to real world use cases
- Understanding of low code applications such RPA, Data
Transformation Tools and Workflow Automation Platforms
- Technical understanding of core processes and business lines
within Market Operations e.g. allocations, reconciliations,
confirmations payment processing etc. Experience working in an
Operations Line Role is highly beneficial.
- Track record of identifying and executing automation
- Business analysis experience
- Understanding of both agile and waterfall project
- Highly organized and effective communicator Education:
- Bachelor's/University degree, Master's degree preferred Market
Operations Organization Overview:
Citi Markets Operations is currently at a pivotal point in its
evolution and journey to implement a target operating model. We
take pride and are passionate about our People and our culture. We
are invested in our People and their development. We are
transforming and simplifying our operating model, creating an
exciting environment which encourages diversity of thought and
We are a dynamic, global, and diverse Organisation, with a presence
in over 60 Countries; covering all front post execution Operations
teams including product aligned Middle O---ce groups, Settlements,
Margin, Asset Servicing, Listed Derivative& Commodities Operations.
We support an extensive range of Capital Markets products and
services including Fixed Income (FX, Rates, Credit, Muni, Cash and
Derivatives) where Citi is consistently a dominant top 3 player in
the market, Equity (Cash, Derivatives, Prime Brokerage, Futures,
Listed Derivs, FXPB) where Citi has a signi---cant growth program
to continue to build out its capabilities and services; and
Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are core to the success of the Markets
business and have signi---cant impact across the lifecycle of a
trade. We partner extensively with a range of internal stakeholders
including Front O---ce Sales and Trading Desks, Compliance, Legal,
Finance and HR; alongside having signi---cant interaction with our
external client base, playing a key role in the overall client
experience. We have a Client relationship group, dedicated to
overseeing the Organizational service performance and strategic
partnership for our top tier client base, where we play a key role
in supporting our global clients to ensure they have a ---rst-class
experience when doing business with Citi.
Our Business Intelligence and Process Re-engineering group works
alongside our Operations teams delivering automation solutions to
solve for operational challenges. We partner with Citi's innovation
labs to drive optimization, and overall play a pivotal role in
enabling us to transform to achieve our target operating model.
Our Technology partners develop and implement a wide range of
applications that support the Operations, Change, Design and
Implementation groups in providing innovative products and
solutions. We have re-imagined how to provide technology and
service in our domain through the alignment of our team vision,
culture, and aggressive retirement plan for legacy applications and
adoption of a micro-based containerized cloud environment. We
encourage our people to create, explore and be adventurous whilst
taking measured risk, adopting safe practices to protect the ---rm.
Data lineage and optimization is core to how we develop our eco
system. We are growing our capabilities using arti---cial
intelligence, natural language processing and machine learning.
Our roles entail ensuring we operate in a robust control
environment, whilst in a fast-paced workplace. We comply with
global regulations and internal policies and adopt a proactive
approach to identifying opportunities to reduce risk through the
continuous evaluation of our controls; to protect our clients, the
---rm, and our reputation.
We work closely with our external global peers, partners, and
regulators, and play an integral part in leading an agenda at the
forefront to optimize and streamline processes and drive strategy
across our industry.
Jersey City Salary Range: $101,450.00 - $152,180.00 USD Annual
Job Family Group:
Operations - Core -
Operations Project Management
Jersey City New Jersey United States
Primary Location Salary Range:
$101,450.00 - $152,180.00
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to
their race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified
interested applicants to apply for career opportunities. If you are
a person with a disability and need a reasonable accommodation to
use our search tools and/or apply for a career opportunity review
Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law
View the EEO Policy Statement .
View the Pay Transparency Posting
Effective November 1, 2021, Citi requires that all successful
applicants for positions located in the United States or Puerto
Rico be fully vaccinated against COVID-19 as a condition of
employment and provide proof of such vaccination prior to
commencement of employment.
Keywords: Citi, Brick , Markets Operations AVP Business Analyst, Professions , Holmdel, New Jersey
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