Epic Application Analyst, Epic Hospital Billing
Company: RWJ Barnabas Health
Location: Oceanport
Posted on: January 24, 2023
|
|
Job Description:
Application DescriptionResolute Hospital Billing automates and
organizes the revenue cycle. Work queue management tools and deep
reporting combine with a full range of billing and accounts
receivable abilities, allowing users to bill acute, ED, and
hospital outpatient charges in a single system. Role DescriptionThe
Application Analyst is primarily responsible for supporting the
design and build of the Epic application. They are primarily
responsible for the overall build of the workflows, system
configurations, change documentation and support of operations for
the application. The Application Analyst is responsible for the
installation and upgrades and the configuration of the application.
The Application Analyst assists in the coordination of end-user
support activities. The Application Analyst creates the test plans
for the application, executes the test plans and version upgrades,
and documents all test outcomes, including troubleshooting and
support. The Application Analyst is responsible for addressing
basic user or build issues, recommending mitigation plans and
escalating more complex issues. The Application Analyst also
provides on-call support for the application through
go-live.Qualifications Education Preferred: Bachelor s degree or
equivalent years of relevant work experienceMinimum: Associate s
degree or three (3) or more years of relevant work experience Work
Experience: Preferred: Three (3) years relevant experience in a
health care setting Minimum: One (1) year relevant experience
Preference for knowledge and work experience in revenue cycle
management and optimization and hospital billingPreference for
knowledge of current hospital billing workflows and
processesDemonstrated interest in supporting the development and
build of the application Licenses and Certifications: Minimum:
Obtaining applicable certification will be an expectation of the
roleApplicant is expected to maintain certification as current by
completing New Version Training (NVT), as applicableKey
CompetenciesAdaptability/flexibility: demonstrating flexibility
with respect to changing end-user business needsCritical thinking:
the ability and willingness to see things in an open-minded way and
examine an idea or concept from as many angles as
possibleDependability: the ability and willingness to take
ownership of work activities and ensure that they are completed in
an accurate, efficient, and timely manner. Must be detail-oriented
with strong organizational skills and able to function effectively
in a fast-paced environment and meet deadlinesInitiative: the
ability and willingness to recognize assignments or tasks that need
to be completed, to seek out additional assignments or tasks, and
to help othersInterpersonal skills: the ability to communicate
information clearly and concisely with project leadership and
subject matter experts; the ability to gain trust and establish
effective relationships with Epic counterpartsLearning: the ability
and willingness to learn new software and systemsListening:
listening attentively to ensure that the intended message has been
accurately received, holding responses until the person has
finished making their point, and repeating information to ensure
accuracyProblem solving: seeking, logically examining, and
interpreting information from different sources to determine a
problem's cause and developing a course of action to resolve the
problem and to prevent its recurrenceResilience: the ability to
persevere in difficult situations, overcome obstacles, and reach
high levels of performance when faced with stressful work
situations and time pressuresResponsibilitiesThe Application
Analyst is the primary support for the Application Lead for the
related Epic application. In addition to the duties discussed in
the Role Description, the Analyst is responsible for the following:
1) Executing Application Design and Build: Designing and building
the related application Working with Operations to optimize the
design of the application s capabilities and workflowsPerforming a
thorough review of all Foundation Build Content and workflows for
application Participating in unit, application, and integrated
testing for system functionality Building data fields, screens,
templates, and user-defined functionality, as required Reviewing
the proposed training curriculum Following build standards and
maintaining synchronization between environments in collaboration
with environment team 2) Application Support: Providing go-live
support for users on new applications, including functionality
Providing on-call support for application through go-live and post
go-liveRepresenting application in Integrated Area
WorkgroupsSupporting continuous documentation of system
modifications and updates 3) Documentation and Communication:
Maintaining and closing support ticketsLogging decisions and
issues/risks in tracker Supporting application governance needs,
including development of business case for decisions Maintaining
version control of work flows, issues/risks log, and decisions
trackerSupervising basic issues and roadblocks, escalating issues
as needed Communicating with supervisors to determine necessary
escalations 4) Project Management: Recommending areas for process
improvement Assisting with development of future state materials
Following the process for identification, tracking, resolution and
closure of all issuesFollowing the change control process and any
required changes Coordinating test plans and new systems, complying
with version upgrades and system modificationsRWJBarnabas Health is
an Equal Opportunity Employer
Keywords: RWJ Barnabas Health, Brick , Epic Application Analyst, Epic Hospital Billing, Professions , Oceanport, New Jersey
Click
here to apply!
|