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Customer Service Representative

Company: API International
Location: Freehold
Posted on: November 22, 2021

Job Description:

Are you a friendly, outgoing and ambitious person who enjoys talking to people? We are currently seeking to hire full-time or part-time Customer Service Representatives to assist our customers and provide excellent customer service! The perfect candidate is someone who has great communication skills, is team oriented and looking to grow and develop in a career.Responsibilities and Duties:

  • Provide information about the products and services
  • Make simple presentations to customers and conduct sales
  • Listen attentively to customer needs and concerns
  • Help resolve and trouble shoot product or customer issues
  • Document and update customer records based on interactions
  • Meet customer requirements by providing personalized solutions
  • Confirm customer understanding of the solution and provide additional information as neededRequirements:
    • Previous experience in customer service, sales or other related fields
    • Ability to build rapport and communicate with customers and clients
    • Friendly, positive and professional attitude
    • Excellent written and verbal communication skills
    • Reliable and ability to travelAdditional Perks:
      • Flexible schedule
      • Company sponsored trips and events
      • Mentorship, training and career development
      • Reimbursements and bonuses
      • Diverse and team oriented work environmentJob Types: Full-time, Part-timePay: $40,000.00 - $60,000.00 per yearBenefits:
        • 401(k)
        • Dental insurance
        • Flexible schedule
        • Health insurance
        • Paid time off
        • Vision insuranceSchedule:
          • Day shift
          • Evening shift
          • Monday to Friday
          • Self-determined schedule
          • Weekend availabilitySupplemental Pay:
            • Bonus pay
            • Commission payEducation:
              • High school or equivalent (Preferred)Experience:
                • Customer Service: 1 year (Preferred)Work Location: Multiple Locations

Keywords: API International, Brick , Customer Service Representative, Sales , Freehold, New Jersey

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