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Temp, Ticket Services Representative

Company: Ocean County College Inc
Location: Toms River
Posted on: November 23, 2021

Job Description:

Job Title Temp, Ticket Services Representative Position Type Art/Photography FLSA Non-Exempt About Ocean County College For more than 50 years, Ocean County College, a public two-year college, has continued to provide value added higher education instruction to over 10,000 students annually. With more than 50 academic programs offering options for students to continue their studies and earn a bachelor's, master's or doctoral degree through a variety of partnerships with several prominent colleges in New Jersey, the college continues to explore and expand new and innovative programs that can be completed on-line and on campus. Centrally located in Toms River, NJ, the campus spans over 275 beautiful acres within a coastal community that affords student, employees and area residents the opportunity to benefit from a variety of cultural, recreational, entertainment and educational enrichment amenities. Information about the benefits provided to Ocean County College employees can be found at: https://www.ocean.edu/about-us/human-resources/benefits-summary/ Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Ocean County College, applicants must be permitted to legally work in the United States without employer sponsorship. Job Description This position performs a variety of administrative, public relations, and clerical functions to assist in the daily operations and event ticketing activities of the Grunin Center Box Office. List of Essential Activities 1. Assists patrons with ticket orders via the phone or in person in a professional & courteous manner; prior to performances, distributes will-call tickets and sells walk-up patron tickets and ensures timely seating of patrons 2. Uses CRM (Customer Relationship Management) system effectively to provide patrons with the best ticket purchasing experience 3. Prepares pre-event & post-event ticketing numbers to be utilized by marketing, development, etc. 4. Organizes publicity information used by box office personnel and student workers 5. Stays current on all Grunin Center events, discounts, and special marketing offers 6. Assists in training new employees in Box Office procedures and ticketing software 7. Interacts with front of house and production staff to facilitate timely start of performances and to communicate patrons needs 8. Prepares and delivers deposits according to the Ocean County College cash handling procedures 9. Handles special needs for patrons such as complimentary tickets and ADA requests; distributes and maintains hearing impaired devices 10. Related duties as assigned Required Qualifications 1. High School Diploma or GED 2. One year of experience in office or sales environment requiring proficiency in written and spoken English, excellent client service skills and ability to handle cash and carry out daily duties with limited supervision 3. At least one year of recent use of computer software related to a similar role Preferred Qualifications 1. Three years' experience in the field of box office administration preferred, but additional education may be substituted on a year for year basis ADA Selection Definitions ADA Selection Definitions ADA Selection Light ADA Definitions Light Work: Involves frequent (defined as one to two thirds of the time) lifting of more than 10 to 25 pounds. Work performed requires a good deal of walking or standing, and may include some sedentary work and working conditions that include moderate noise levels related to the use of office equipment or machinery. May involve exposure to varying outside temperatures. Hours "As Needed" If other, please specify This position requires some work schedule flexibility to include evening and weekends according to departmental needs. Work Days Duration Type Temporary - "as needed basis" (weeks and earnings capped) Duration of Employment As needed EEO Statement Summary Ocean County College is an EEO/AA employer and prohibits discrimination on the basis of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital, civil union or domestic partnership status, family or parental status, national origin, age, physical or mental disability, family medical history or genetic information, political affiliation, military or veteran status, or any other protected classification. Salary $15/ hour Posting Number TS342PT Desired Start Date Open Date 09/15/2021 Close Date 11/16/2021 Open Until Filled No Special Instructions to Applicants

Keywords: Ocean County College Inc, Brick , Temp, Ticket Services Representative, Sales , Toms River, New Jersey

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