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Insurance Customer Service Representative

Company: Prime Time
Location: Freehold
Posted on: July 31, 2022

Job Description:

Job Description - Supporting teammates with follow up for clients and prospects. - Handling customer calls which can include billing questions, potential client issues, and general underwriting issues. - Promptly responding to clients needs electronically or via phone. - Maintain records of customer interactions, process customer accounts and document appropriately in customer resource / lead management database - Resolve any customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Please do NOT call the office to inquire. Please do NOT walk into the office to inquire.

Keywords: Prime Time, Brick , Insurance Customer Service Representative, Sales , Freehold, New Jersey

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