Rental and Inside Sales Coordinator
Company: Woods Machinery
Location: Freehold
Posted on: January 22, 2023
Job Description:
Position Title: Rental and Inside Sales Coordinator
Location: Rentals --- Freehold, New Jersey
Department: Rentals
Employment Type: Full-Time
Minimum Experience: Experienced
Compensation: $55,000 - $60,000
Description: Rental and Inside Sales Coordinator
Woods Machinery is seeking a Rental and Inside Sales Coordinator to
join our team at our Garden State Bobcat (Freehold, NJ) location to
support our customer base in the New Jersey/New York/Delaware
tri-state area.
The primary functions of the Rental & Inside Sales Coordinator are
facilitating equipment rentals and assisting with inside sales for
the branch. This is accomplished by selling and coordinating rental
transactions both over the phone and in person and assisting both
walk-in and phone sales customers.
Job Responsibilities:
- Handle all incoming phone and walk-in rental inquires and
follow process for selling rental equipment;
- Coordinate rental transactions;
- Process payment transactions at beginning of rental
periods;
- Ensure rental inspections are being processed by Rental
Technician, Yard Coordinator and Driver;
- Monitor fleet maintenance and ensure fleet is rental
ready;
- Utilize rental ready tags to aid in keeping equipment
organized;
- Work with Service Department to schedule and monitor ongoing
fleet repairs not being handled by the Rental Technician;
- Provide guidance and directives to the Rental Technician;
- Monitor Rental Technician daily workflow to make sure fleet
maintenance is being processed accordingly;
- Communicate with the Parts Department to follow up on existing
parts orders for fleet repairs;
- Communicate customer and delivery arrivals to Yard Coordinator
to ensure proper assistance is provided;
- Monitor and provide directives for company driver;
- Coordinate driver's daily routes and tasks;
- Actively aid in the accounts receivable process for the Rental
Department;
- Review monthly margin report and work with Branch and General
Manager in an effort to improve operational efficiency;
- Provide basic training to new hired rental employees,
technicians and other employees as needed;
- Provide support for phone-in customers and walk-in
customers;
- Keep abreast of new equipment and provide customers with valued
insight to guide them through the rental and purchase process;
- Establish and maintain good working relationships with
customers to encourage repeat and referral business;
- Solve all customer inquiries and complaints quickly;
- Promote in-store sales and merchandising;
- Maintain a clean and effective counter display and merchandise
sales area;
- Account for all sales related documents when handling customer
document signing at time of purchase;
- Accurately enter and maintain entries in sales
CRM(Pipedrive);
- Communicate effectively with Outside Sales reps regarding
pending deals in their territories;
- Provide accurate quotes to customers for any ongoing sales
transaction;
- Work with Sales Manager to ensure sales process is being
adhered to;
- Act as a liaison for outside sales team to coordinate equipment
readiness.
Benefits:
- Health, vision & dental insurance
- Paid time off
- Retirement benefits
- Manufacturer sponsored training (on-line)
- Career advancement opportunities
- Company outings
- Coffee, healthy snacks and monthly company lunch
Requirements:
- 1+ years' experience in equipment industry preferred
- College degree preferred
- Strong customer service and salesperson skills
- Computer skills required
- Multi-task capabilities
- Attention to detail, organized and capable of working in a
fast-paced environment
- Ability to work in a team or independently
- Pass background and drug screening
About Us:Woods Machinery is a second-generation family owned
business providing equipment sales, rentals, and product support
since 1984. Woods Machinery represents the best compact equipment
available in the marketplace by aligning with world class and
industry leading manufacturers. Woods Machinery is the authorized
dealer for Bobcat, Morbark/Rayco, Finn, Fecon, Wacker-Neuson, Green
Climber, Big-Tow, and Protech. Please visit www.woodsmachinery.com
to learn more about us, our products, and services.
PI201504800
Keywords: Woods Machinery, Brick , Rental and Inside Sales Coordinator, Sales , Freehold, New Jersey
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